Frequently asked questions about Survitec fire offer
Q: What does Survitec’s fire offer consist of?
A: Survitec offers fixed fire prevention and suppression systems, loose fire fighting and protection equipment and inspection and services of all of these
Q: Which fire systems does Survitec offer?
A: Survitec offers a wide range of capabilities for fire prevention and suppression. Our prevention capabilities are delivered under the Maritime Protection brand and include Dry Inert Gas, Nitrogen, Dual Fuel, Inert Gas, Flue Gas and Flex Inert Gas systems. Survitec’s fire suppression and extinction capabilities covers CO2, Foam, Deluge, Water Mist, Inergen, Clean Agent and Dry Chemical Powder.
Q: What are the main fire product categories Survitec provides?
A: Survitec provides a wide range of Fire and personal protection equipment alongside our Life Saving Appliance range. This includes:
Q: What Fire services does Survitec offer and how does this relate to “FRS”?
A: FRS stands for Fire, Rescue and Safety and is a common abbreviation for emergency equipment requiring service. Survitec offers services of:
Q: What inert gas systems does Survitec offer and where do I find them?
A: Survitec offers Dry Inert Gas, Nitrogen, Dual Fuel, Inert Gas, Flue Gas and Flex Inert Gas systems, all can be found under “Fire protection and detection” or by simply entering “inert gas” or “nitrogen” in the search bar
Q: What global approvals does the Survitec FRS business hold?
A:Our service process, technicians and stations are supported by global ABS, BV, DNV -GL, Korean, Lloyds Register and RINA approvals
Q: How does a frame agreement work and what services/products would this give me access to?
A: A frame agreement with Survitec provides you access to consistent, high quality products and services worldwide. With an overview of equipment, condition and certificates, customer service provides alerts when service is due and advises on tasks and scope. Agreed list-prices provides predictability on cost, but all services/products are paid upon delivery. Our frame-agreements are available for all our key fire products and services, contact your account manager or use the “Contact us” button on the website to find out more.
Q: How does a subscription work and what services/products would this give me access to?
A: The subscription offer provide you access to the same range of products and services as our on demand and frame agreement solution. The key difference is in the dedicated customer service proactively managing your safety equipment compliance and the cost predictability in a fixed periodic lump-sum payment. Contact your account manager or use the “Contact us” button on the website to find out more.
Q: How to order fire service and products?
A: This varies awith the industry and location you are in, but the easiest way is to use the “Contact us” bar and locating the closest Global Customer Service.